Refund Policy

Last updated: 3 November 2026

First-subscription guarantee

For your first-ever FLIPINVOICE subscription, request a full refund in Settings before 72 hours have elapsed from your first payment. This voluntary guarantee applies even if you have tried the app. Refunding ends your paid subscription immediately.

After three days

After 72 hours, no voluntary subscription refund is offered. Renewals and later subscriptions are not eligible for this guarantee. Your statutory consumer rights, including any applicable cancellation or faulty-service rights, remain unaffected.

Cancel without refund

Use Cancel subscription in Settings at any time. No refund is issued; access continues until the end of your paid period and monthly renewal stops.

Refund timing

Eligible refunds are submitted to Stripe immediately and go back to the original payment method. We aim for 3–5 working days from your request, but your bank may take 5–10 working days. Arrival within 3–5 days is not guaranteed.